Molina-Castillo, Francisco-Jose, Rodriguez-Guirao, Alicia; Lopez-Nicolas, Carolina; Bouwman, Harry
International Journal of Mobile Communications (2016). 14 (5), 499-517.
Publication year: 2016

The diffusion of mobile payments is still in its early stages and further research is needed to understand what motivates or restricts people’s behavior when using mobile services. Based on a sample of Dutch mobile service users, this study analyzes the antecedents of two types of mobile payments, those that take place before a product is acquired (pre-payment services) and those that take place at the same time or immediately after the product is acquired (post-payment services). We identified a number of reasons why mobile services have not yet found a place in people’s daily routines and provide recommendations for the development of future mobile payments.